Shipping policy
Q: How to check the status of my package?
A: Get your tracking number from order detail or your email send from Maxinry.
USPS CLICK HERE
https://zh-tools.usps.com/go/TrackConfirmAction_input
ALL LOGISTICS CHANNEL
Q: How long does delivery usually take?
A: The product will ship within 1- 2 business day after purchase, and delivery will take around 8-12 business days. Delivery may take a longer time in holiday shopping season.
Q: Can you provide a signed receipt certificate?
A: Unfortunately, due to the epidemic, we are unable to provide a signed receipt certificate at this time, but we will resume this service once the epidemic has improved. We apologize for any inconvenience this may cause.
Q: What countries do you ship to?
A: Currently we ship to worldwide, most countries like US, UK, EU countries, Asia, Middle East, North American, etc.
Q: How will my product be shipped?
A: We use express delivery services to ensure quick, safe delivery.
Q: I ordered more than one item. Will they all be delivered at the same time?
A: If all items are purchased on the same day, we try our best to make sure they are all delivered at the same time. Products that are purchased on different days have a lower likelihood of being delivered together.
Q: Can I change my delivery address after the product has already been shipped?
A: Unfortunately, we cannot change shipment information once the product is en route.
Q: What do I need to do when I received a product that's different from what I ordered?
A: Please contact customer support at: sales@maxinry.com